Resolving Complex Workplace Disputes?

Strengthen Workplace Harmony with SmartWorx Industrial Relations Expertise.

What is Industrial Relations?

Industrial relations refer to the complex and dynamic interactions between employers, employees, and their representatives within a workplace or industry.

It encompasses the study and management of the employment relationship, including matters related to labor laws, collective bargaining, grievances, workplace policies, and resolving conflicts between management and workers.

industrial relations

What we can do for you.

Smart Worx Industrial Relations proactively installs best practice and procedures in Industrial Relations, ensuring optimal staff performance, reduced workplace conflict and minimise risk in dismissing staff, all within the required legislative framework. Our firm but fair approach to trade union collective bargaining, discipline management, strike handling, incapacity investigations and restructuring, minimise disruption to your company’s operations so that you can achieve your strategic objectives.

Smart Worx IR services reactively seeks to mitigate risks within your business and reduce conflict as well as add value to business operations by implementing practical solutions that assist management in coping with labour legislation requirements.

Our Industrial Relations Services Include:

Ensuring Compliance

SmartWorx ensure that your business stays in line with labor laws and regulations, mitigating potential risks and fostering a harmonious workplace, leading to sustained productivity and employee satisfaction.

Discipline Management

Provides effective solutions to handle workplace misconduct, ensuring fair and consistent disciplinary actions, promoting a positive work culture, and maintaining a productive and respectful work environment.

Performance Management

We help you implement result-driven strategies, regular evaluations, and constructive feedback to optimize employee performance, leading to increased productivity and overall organizational success.

Incapacity Management

Assists you in navigating employee incapacitation scenarios with empathy and professionalism, ensuring compliance with legal requirements while finding suitable solutions that benefit both the employee and the company.

Collective Bargaining

We collaborate with both management and labor representatives to negotiate fair agreements, fostering a positive employer-employee relationship and promoting a harmonious work environment that drives productivity.

Restructuring & Retrenchment

Ensures smooth transitions during challenging times, providing comprehensive support in managing workforce changes, adhering to legal obligations, and preserving organizational stability and morale.

Strike Assistance

We help navigate strike-related complexities, facilitating open communication, and exploring resolutions to minimize disruptions. Our goal is to foster a productive and cooperative environment for all parties involved.

CCMA Case Management

Our CCMA Case Management service ensures seamless handling of cases, from documentation to expert guidance throughout the process, working towards favorable outcomes for your business.

CCMA Representation

Skilled representitives who navigate complexities, ensuring your business is well-represented during disputes and negotiations, safeguarding your interests and striving for positive resolutions.

How to get started?

Contact us today to discuss solutions that will suit your business.